Esports & Online Gaming Association (ESOGA)
1. Information we collect
We, or our service providers on our behalf, collect personal information about our users so that we can provide our Services. This includes information provided to us directly, such as personal information you provide when you visit the Services, and information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. This policy describes our data practices and the choices available to you about how your data is used. The categories of information we collect may include:
1.1 Registration and profile information collected when you join the Service
We may collect personal information such as a username, first and last name, birthdate, phone number, email address, and other information when you use the ESOGA System, or participate in an ESOGA program, event, promotion, drawing, sweepstakes or contest, or if you correspond with us. We may collect payment and billing information if you sign up for premium services.
1.2 Data collected through the use of the Service
After you set up your account or use the ESOGA System, you may be able to provide additional information which may be shared through your profile, such as your gender, interests, friends, contacts, referrals, photograph and/or video and other biographical, biometric or personal information (“Profile Information”), and information about your performance or information relating to your team, league, or organization. This information may be provided by a third party, such as a parent, player, coach, teacher, organization administrator, tournament operator, team manager, club, league, school, college, or association, or it may be provided by you directly. Associations, clubs, leagues, coaches and team managers may provide information about their teams and biographical and contact information about players and may also add notes and commentary relevant to the team or recruiting. We also collect information about how you use the Service, how you input data and the data you input.
1.3 Contact Information
ESOGA may collect information from an address book or stored contact list that a user or organization uploads or otherwise provides access to in connection with the use of the ESOGA System and associated Services.
1.4 Information we collect from third parties
We may collect information about you from publicly available sources or other third parties, including your gamertags and gamer identifications, gameplay and event schedules, player statistics, etc. We may also receive information about you and your friends when you interact with our sites through various social media, for example, by using Discord, liking us on Facebook, following us on Twitter, or connecting on Instagram, Twitch, Youtube, or other social networks. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the ESOGA System.
1.5 Information we collect automatically
The information we collect automatically includes device information, which may include your IP address, browser types, browser language, operating system, platform type, device types, and device IDs such as unique identifiers or advertising identifiers; usage information, which may include files you download, domain names, landing pages, your browsing activity, what you click, scrolling and keystroke activity, pages viewed, advertising viewed or visited, forms or fields you complete or partially complete, search terms, whether you open an email and your interaction with the content, access times, and error logs, and other similar information; location information, which may include the city, state and ZIP code associated with your IP address, information derived through Wi-Fi triangulation, and precise location information from GPS-based functionality on your mobile devices or from your use of our mobile apps, and with your consent, your precise GPS information; viewing behavior, which may include the content you view, how long you watch each video, the quality of the service you receive (e.g. buffering, load times) as well as advertisements you have been shown or interacted with; and offline information, which may include certain information that may also be stored while you are offline and transmitted to us when you next connect to the Internet, regardless of where you connect from or the device you use to connect.
1.6 Monitoring user activity
We may at our discretion, but are not obligated to, monitor the communications that take place on the ESOGA System, such as messaging, in order to protect our users and monitor the effectiveness of our Services. You acknowledge that you have no expectation of privacy with respect to any such communications or postings, and you expressly consent to such monitoring.
We automatically collect certain types of usage information when you visit our website or use our Service. For instance, when you visit our website, we may send one or more cookies — a small text file containing a string of alphanumeric characters used by many websites — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information about your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the ESOGA System, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service or to create profiles about you for advertising, marketing and analytics purposes. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. Please be advised however that some Service features may not work with cookies disabled and that for certain features you may not be able to disable cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.
When you access the ESOGA System or associated Services by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.
When you upload images to ESOGA websites, platforms, and systems, those files may contain location information or other metadata. This metadata may be accessible to others if you share content on the ESOGA System or associated Services.
We may use the data collected through cookies, log file, device identifiers, location data, clear gifs and other collection information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.
2.1 Third Party Tracking and Online Advertising
We may permit third party ad networks, social media companies, and other third party services to collect information about browsing behavior from visitors to the ESOGA System or associated Services through cookies, social plug-ins, or other tracking technology. We may permit third party online advertising networks to collect information about your use of our websites over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or services. Typically, the information is collected through cookies or similar tracking technologies. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.
By visiting the ESOGA System or associated Services, whether as a registered user or otherwise, you acknowledge, and agree that you are giving us your consent to track your activities and your use of the ESOGA System through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the emails we send to you. Third parties may themselves set and access their own tracking technologies when you visit our Services and they may have access to information about you and your online activities over time and across different websites or applications when you use the Service. Third parties’ use of such tracking technologies is not in our control and is subject to such thirty parties’ privacy policies.
3. How we may use your information
We use information to operate, maintain, and provide to you the features of the ESOGA System and associated Services. We may use this information to communicate with you, such as to send you email messages, and push notifications and to permit other users of the ESOGA System and associated Services to contact you. You may control your receipt of email or text messages by contacting firstname.lastname@example.org to opt-out of receiving such messages, or unsubscribing through the email itself using the unsubscribe link. We may also send you Service-related emails or messages (e.g., account verification, payment confirmations, change or updates to features of the ESOGA System and associated Services, technical and security notices). You may not opt-out of Service-related emails. For more information about your communication preferences, see “Your Choices Regarding Your Information” below.
Depending on the specific ESOGA service that you use, we may use your information to: (a) provide the ESOGA System and associated Services, including responding to your requests or inquiries; providing technical support; (b) send you service-related communications, including announcements and administrative messages; display certain content, such as content you upload and make available, comments, and gameplay statistics and rankings; (c) better understand how you use the ESOGA System so we can improve them; provide you with more personalized user experiences such as delivering advertising based on your activities and interests; (d) create profiles about you, including adding information we obtain from third parties, which may be used for analytics, marketing and advertising, send you emails, newsletters, surveys and information about products, services, events, programs, contests and promotions offered by ESOGA, our partners, and other organizations with which we work; (e) process your entries into sweepstakes, contests, events, programs, or promotions to the extent we offer them; (f) recognize your devices and associate the information with your profile including, using data collected or received from ESOGA affiliates, service providers, advertisers, and other third parties, such as your device information, to match mobile advertising and cookie identifiers; (g) matching your devices if you log into the same online service on multiple devices or web browsers or if your devices share similar attributes that support an inference that they are used by the same user or household; (h) using information to match your interests across devices, as well as for analytics, ad serving or reporting, or to improve the services; (i) identifying you or your device or associated information with you, your device, or your profile whenever you visit or use the ESOGA System or associated Service, even if you do so when logged out or without intentionally identifying yourself; (j) provide Services for our tournaments, events, combines and competitions, such as ticketing and payment services, gameplay statistics, offers, and player rosters; (k) prevent fraud or other potentially illegal activities and defend our legal rights; (l) protect the safety of our users and others; and (m) enforce our terms of service
4. Sharing your information
We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices About Your Information” section below.
Remember, our Service allows you to connect with others and share information about yourself with other individuals and organizations. Your profile and information, including your name, photo, and other personal information, may be available publicly to other members of the ESOGA System or associated Services by default and may be searchable by search engines which may display certain of your information publicly. If you are a member of the ESOGA System or associated Service, you may be able to adjust your profile settings to entirely prevent the general public from viewing your profile, though it will remain visible to other users of the ESOGA System. Also, remember that organizations and other third parties that use the ESOGA System and associated Services may have their own data collection and use policies that ESOGA does not control, even in situations where ESOGA may access or maintain such data on behalf of the organization. Please review the privacy policies of any third party organization before sharing your personal information with that organization.
We may also share your personal information with:
4.1 Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, billing, payment processing, content or service fulfillment, providing research and analytic services, website hosting, transaction fulfillment, database maintenance, contest, sweepstakes and promotion administration, fraud prevention, technology services and platforms, identity management and acquisition and conversion services.
4.2 Trusted business partners who may use your information to contact you about opportunities that may be of interest to you.
4.3 Other users of the ESOGA System. Your information, including both information you provide and information we have collected about you from other users, may be searchable by or made available to other users of the ESOGA System. These users may contact you via email or, with your consent, via chat messages. Once your information has been shared with another user of the Service, that user may use and maintain copies of your information outside of the ESOGA System and associated Services. You may be able to control some elements of data sharing through your settings.
4.4 The public. Any information that you voluntarily and publicly disclose by posting to the ESOGA System and associated Services may be viewable by other users and may be shared by those users. For example, a player roster may be posted to an event and distributed to other attendees of that event.
4.5 Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings;
4.6 Other parties in connection with information about you along with a hashed or masked identifier, with third parties so they may better personalize your experience with them and the offers they send you.
4.7 Third parties as required by law or subpoena or to if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of government, regulatory, law enforcement, or public authorities; (b) to enforce our Terms of Service https://www.esoga.gg/terms-of-service or to protect the security or integrity of the ESOGA System and associated Services; (c) protect our legal rights, privacy or safety, and the rights, privacy and safety of our affiliates, our employees, agents, contractors, or other individuals; (d) protect against fraud or other illegal activity or for risk management purposes; and/or (e) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages that we may sustain.
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized, hashed or tagged data with third parties.
5. Your choices about your information
5.1 Access, correct and update personal information
You can access, correct, and update certain personal information that you have provided to us within your user accounts of the ESOGA System and associated Services.
5.2 Communications references
You may update your communication preferences at any time by logging into the ESOGA System and associated Services and updating your contact information or changing your account settings. You can also stop receiving alert and promotional email communications from the ESOGA System and associated Services by clicking on the “unsubscribe link” provided in such communications. You can also stop receiving alert and promotional text messaging from the ESOGA System by following the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message. We make commercially reasonable efforts to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). Please note that other users may contact you through or outside of the ESOGA System and associated Services and ESOGA may not be able to control your preferences for those types of communications.
If you have any questions about modifying your account information or changing your communication preferences, you can contact us directly at email@example.com.
5.3 Privacy settings
Subject to your profile and privacy settings, any information that you make public is searchable by other Users and may be accessible via API(s) and viewable on search engines. You may be able to restrict some of this public sharing by changing your profile privacy settings on the ESOGA System and associated Services or by limiting the type of data in your profile. Changing your privacy settings will not have any effect on information that was previously shared through the ESOGA System or associated Services. Remember that even if you remove information that you posted to the ESOGA System, copies may remain viewable in cached and archived pages of the ESOGA System and associated Services, or if other Users have copied or saved that information.
5.4 Certain information is not searchable or viewable to other Users
This can include: analytics information about your use of the website, private communications you have with other Users, and your contact lists of other Users and non-Users.
5.5 How long we keep your Information
Following request for termination or deactivation of your User account, ESOGA may retain your profile information for a commercially reasonable time for backup, archival, or audit purposes. Please contact us at firstname.lastname@example.org if you wish to delete your account. In some instances we may not be able to delete specific content or data but we will inform you of the reason.
Please be aware that we will not be able to delete any content you may have shared with other users on the Service or onto social media sites. Please also be aware that we may be able to delete data that you provided to the ESOGA System and associated Services about yourself or others, but we may not be able to delete data about you that another user or organization may be in possession of through your use of the ESOGA System and the associated Services.
6. How we store and protect your information
6.1 Storage and Processing
6.2 Keeping your information safe
ESOGA cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the ESOGA System and associated Services. However, no security system is impenetrable and we cannot guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, ESOGA will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
7. Children’s Privacy; Minors; Schools
ESOGA does not knowingly collect or solicit any information directly from anyone under the age of 13 or knowingly allow such persons to register as Users. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have collected any information from a child under 13, please contact us at email@example.com.
We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to us or anyone else over the Internet.
Minors under 18 years old, or their parents, may request the removal of information that they posted to the ESOGA System by contacting us at firstname.lastname@example.org. Upon such a request, ESOGA will anonymize, or remove any content posted by a minor, unless required by law to retain such content or information.
Schools and other organizations that are covered by state student privacy laws will be able to control the collection and processing of student data when they create and utilize certain solutions we make available to them, such as esports team management solutions.
8. Links to other web sites and services
The ESOGA System and associated Services may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from the ESOGA System and associated Services and your interactions with any third-party website or service are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third parties that you authorize to access your information, including the organizations you interact with on our Service.
9. How to contact us
11. International Transfer
12. How you can access or correct information
Access to certain account-specific personal information that is collected from our Services and that we maintain may be available to you. For example, if you created a password-protected account within the ESOGA System and associated Services, you can access that account to review certain information you provided. You may also send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personal information. Please include your registration information for such service such as first name, last name and email address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.
Esports & Online Gaming Association, Inc.
16200 SW PACIFIC HWY, STE H503
TIGARD, OR 97224
13. How to opt out of marketing communications
If you would like to opt out from our sharing of your personal Information with unaffiliated third parties for the third parties’ direct marketing purposes you may contact us at email@example.com. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.
If you have signed up to receive our emails and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing email you receive from us. If you have signed up to receive text messages from us and no longer wish to receive such messages, you may follow the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message.
14. California Residents —Privacy Rights
California’s Civil Code section 1798.83 requires certain businesses to respond to requests from California customers asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, businesses, such as ours, may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. As discussed above in Section 13, if you wish to opt-out of our sharing of your personal Information with third parties for the third parties’ direct marketing purposes, please contact us as described above. If you are a resident of California, you can request a list of the third parties to which we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. California residents may contact us at: ESOGA, 16200 SW PACIFIC HWY, STE H503, TIGARD, OR 97224. You must include the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. Also, in the body of your request, please provide sufficient information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. We will not accept requests by telephone, email, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.